Design Thinking

Using customer-orientated design techniques to tackle more complex problems to address issues such as poverty, nutrition, health, water and sanitation, economic empowerment, access to financial services, and gender equity.

https://www.youtube.com/watch?v=a7sEoEvT8l8

See also:

• d.school Methods
• d.school Crash Course Videos
• d.school Bootcamp Bootleg
• IDEO Human-Centered Design Toolkit